Privacy Policy

Effective Date: 03-01-2025
Company: PieceofClean (Magniva Enterprises Corp.)
Governing Law: Ontario, Canada

1. Introduction

At PieceofClean, we are committed to protecting the privacy and personal data of our clients, contractors, and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and relevant provincial laws in Ontario, Canada.

2. Information We Collect

We may collect the following types of information:

• Full name
• Home and service address
• Phone number and email address
• Payment and billing information (via secure third-party processors)
• Entry instructions, alarm codes (if provided)
• Feedback, service preferences, and communication history
• Before-and-after service photographs

3. How We Use Your Information

Your information is used for purposes including:

• Scheduling and delivering cleaning services
• Processing payments and invoices
• Providing customer support
• Internal quality control and training
• Handling disputes or service issues

4. Photography Policy

Photos may be taken during cleanings for internal purposes. These photos:

• Will not include personally identifying details
• Will never be used in marketing without written consent
• Can be opted out of via written request to our support team

5. Information Sharing

We do not sell or rent your personal information. We may share it with:

• Authorized contractors or cleaners assigned to your job
• Third-party service providers (e.g., payment processors)
• Government authorities if legally required

All third parties must agree to maintain confidentiality and data security.

6. Data Retention and Security

Your information is stored securely in encrypted systems and accessed only by authorized personnel. We retain data only as long as necessary for operational, legal, and business purposes.

7. Your Rights

You have the right to:

• Request access to your personal data
• Correct or update inaccurate information
• Request deletion of your data (unless legally required to retain it)
• Withdraw consent from marketing communications

To exercise these rights, contact: support@pieceofclean.ca

8. Cookies and Website Tracking

Our website may use cookies to enhance user experience. You can control cookies through your browser settings. We do not track activity across external websites.

9. Third-Party Links

Our website or emails may include links to other websites. We are not responsible for the privacy policies or content of those third-party sites.

10. Updates to This Policy

We may update this policy from time to time. The most recent version will always be available on our website. Continued use of our services constitutes acceptance of any revisions.

11. Contact Us

PieceofClean | Magniva Enterprises Corp.
Email: support@pieceofclean.ca
Website: www.pieceofclean.ca
Head Office: 321-150 Marketplace Ave, Nepean, ON K2J 6V2, Canada